About us
The experience you need, the service you want
NannyMatters has been providing payroll services since 2002, specialising in payroll for Employers, Nannies, other Domestic Staff alongside Commercial Enterprises who prefer that "personal touch".
Owned and operated by Macfarlane Hull Ltd, we are a team of experienced payroll professionals focused on delivering first class customer service.
The Experience You Need, The Service You Want
Contact usSince 2002, NannyMatters has been quietly doing what others promise. We’re all about payroll done right — for employers, nannies, domestic staff, and even commercial clients who still value that personal touch.
We’re owned and run by Macfarlane Hull Ltd, and our secret sauce is simple: seasoned payroll pros + old-school customer care. No call centres, no bots, just real people who know payroll inside-out.
What Sets Us Apart
We’re not a call centre.
You won’t be stuck in voice-menu limbo. We aim to pick up in 3 rings or less, always with a real human on the line.
Fast email response.
We aim to reply within 4 hours, and never longer than 1 working day.
Digital-forward, always.
We’re building more self-serve tools, dashboard features, and smart automations to make your life easier.
Super quick onboarding.
Once you register, we can get things moving in just one working day.
